Welcome to IFS Applications Instance: SUCCESS 2.0
To run Crystal Reports through IFS Enterprise Explorer you need to install the Crystal Runtime Files in to your client machine.
To run IFS Document Management in Microsoft Office you need to install the Document Management Office Add-In.
As a prerequisite you need to install Visual Studio 2010 Tools for Office Runtime (Run vstor_redist.exe to install the Visual Studio Tools for Office runtime).
For more information about installing and configuring the add-in, open the online documentation for IFS Applications and navigate to Topics / Create and Maintain Document / Office Add-In.